3 ms·

Tech support gaslighting. Perfect encapsulation of the phenomenon. Someone make an urban dictionary entry.

• batch12 5y ago
  No, I didn't change anything. It just started working again.
  • judge2020 5y ago
    An easy claim to make in the world of service auto-scaling and auto-replacement :)
• SilasX 5y ago
  Interestingly enough, I vaguely remember a pg article about how Lisp was so effective he could deploy fixes during a customer support call about the issue, to the point the customer thought they had messed up instead of the application. I can’t seem to find that now, but this one is close (in praising Lisp’s speed advantage for startups): http://www.paulgraham.com/avg.html http://www.paulgraham.com/avg.html
  • codeofdusk 5y ago
    > I can’t seem to find that now Here you are: http://www.paulgraham.com/lwba.html http://www.paulgraham.com/lwba.html
    • SilasX 5y ago
      Thanks! Weird that for that one you have to click through to the ascii-text version and it's not in the format of the other articles.