If anyone is interested in this topic, I recommend the book "Field Guide to Understanding Human Error" by Sidney Dekker It's an incredibly thorough treatment o

If anyone is interested in this topic, I recommend the book "Field Guide to Understanding Human Error" by Sidney Dekker It's an incredibly thorough treatment of the incentives and psychology that lead to people labeling process failures as 'human error'. Most of the book deals with manufacturing, aviation, and air control failures, but the principles generalize so easily to software development that it's a treat to read. One thing that makes it so good is that I was vaguely aware of most of what he covers before having read it, but reading him stitch it all together brought me to the point of intuitively understanding the concepts that had been floating in the back of my mind, and being able to see them all around me at work. He puts it together so smoothly that after having read it, it felt like I always knew what I had just learned. It's super expensive on amazon https://www.amazon.com/Field-Guide-Understanding-Human-Error/dp/0754648257 https://www.amazon.com/Field-Guide-Understanding-Human-Error... but available on all the online library sites that aren't for linking in polite company. It's also on audible.