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Introducing Google Analytics Premium
- vineet 15y agoReally happy to see that Google Analytics has a monetization strategy. Hopefully they will start paying to the needs of their users more (and not let it keep on stagnating).
- angelbob 15y agoOf their premium users, sure. You still aren't paying them anything.
- vineet 15y agoWe are paying for a competitor product - which had the realtime support. We will seriously consider paying for Google Analytics when it comes time to renew licenses. And yes, we are hoping that by then they will have a version of their product that is between Free and $150K. We are not paying them anything. But, we do want to pay them especially if it means that the product will keep getting better (and that it will not get axed). I trust people more when I know where they are (or planning to) make money. If I don't see it - they have few reasons to be good.
- rockarage 15y agoThey did not list any prices, so I know it's going to be expensive, anyone has any idea how much it will cost ?
- jontas 15y agoNone of the authorized resellers seem to list prices either, making me think it may be intentionally confidential.
- zach 15y agoStartup rule #313: If you have to ask a reseller how much it costs, you can't afford it.
- eventunexpected 15y agoOn that note, perhaps a start-up can buy a license and resell analytics on the back-end (probably against TOS however).
- bmelton 15y ago$150,000 a year[1][2] [1] http://news.ycombinator.com/item?id=3053861 http://news.ycombinator.com/item?id=3053861 [2] http://www.adweek.com/news/technology/google-breaks-paid-analytics-new-product-135327 http://www.adweek.com/news/technology/google-breaks-paid-ana...
- deleted 15y ago[deleted]
- InfinityX0 15y agoReportedly costs $150k/yr, flat. http://www.adweek.com/news/technology/google-breaks-paid-analytics-new-product-135327 http://www.adweek.com/news/technology/google-breaks-paid-ana...
- espadagroup 15y agoIt's actually $100K/yr paid monthly.
- silvestrov 15y agoYet another internet product not available globally. They don't need to license anything from the music or movie industry, so it the rest of the world does expect some sort of reasonable explanation of this limitation, especially when they write "we’re now ready to make it available to all interested clients".
- enoptix 15y agoI attended the Analytics Partner Summit a few weeks ago and this issue was brought up. It was speculated that they don't have enough support personel to handle customer problems across the globe. You have to remember they are going after enterprise clients so expectations of service are very high.
- ch0wn 15y agoAs much as I like Google and their products, but "Dedicated Customer Service" seems really unbelievable to me considering their past of absolutely horrible stories of (paying) users trying to contact them. That said, I'm interested to see if this might change now that they explicitly advertise with it.
- Kylekramer 15y agoConsidering that each paying customer could cover two to four customer service reps' salaries, I think this one Google product that won't have that problem.
- dholowiski 15y agoWe get dedicated customer service for adwords, (a phone number with real people to call) and it's awesome.
- jczhang 15y agoIs it because you're spending a lot? Or how did you get it?
- rationalbeaver 15y agoIt's because he's spending a lot.
- dholowiski 15y ago
- arkitaip 15y agoThey should add real-time updates to the offer.
- richbradshaw 15y agoRealtime updates are free for everyone now.
- thezilch 15y agoThis is not true or misunderstood. Even now, as I look at on of my dashboards, the last reported hour was 13:00 -- it is 17:30. As well, there is no data for three of the morning hours, where this asset has not been down and sees millions of impressions a day. No to mention, the feature page for this new product states, "Processing: data freshness within a maximum of 4 hours 98% of the time," [1] which is not too far off a typical day with a non-premium plan. [1] http://www.google.com/analytics/premium/features.html#tab0=3 http://www.google.com/analytics/premium/features.html#tab0=3
- tingletech 15y ago"We just turned the reports on for a number of you, and over the coming weeks, everyone will have access to Real-Time. If you can’t wait, sign up for early access here: https://services.google.com/fb/forms/realtimeanalytics/ https://services.google.com/fb/forms/realtimeanalytics/. We’d love to hear about how you are using (or planning to use) Real-Time, so please share in the comments." http://analytics.blogspot.com/2011/09/whats-happening-on-your-site-right-now.html http://analytics.blogspot.com/2011/09/whats-happening-on-you... /via http://news.ycombinator.com/item?id=3053483 http://news.ycombinator.com/item?id=3053483
- itswindy 15y agoGoogle products are free--long enough to destroy a poor startup. Shame on Google.
- ceejayoz 15y agoThis is, in essence, a new product from Google. What has been free continues to be free.
- itswindy 15y agoFor now.
- ceejayoz 15y agoGoogle likely benefits hugely from providing the service for free. The massive amount of data it provides about user behaviour across the public Internet must be hugely valuable to them.
- true_religion 15y agoI always thought the real goal of Google Analytics was to upsell me into using Adwords, and to prove once and for all that there's no point in optimizing for any search engine except for google.
- throwaway32 15y agothe real goal of free Google Analytics is to get people to place the javascript tracking snippet on their webpages so they can collect data for Ads and now paying customers.
- pbw 15y agoGoogle also benefits directly because telling people how much traffic they have is a powerful enticement for AdWords.
- BvS 15y ago"Prices varies per region and will be as follows: $150,000 USD (US), $150,000 CAN (Canada), or GBP 90,000 (UK) per year (billed in monthly increments)" According to Stefan Keuchel (Google Germany): https://plus.google.com/101607164549546362845/posts https://plus.google.com/101607164549546362845/posts (pricing in the comments.
- orionlogic 15y agoI could actually read faster then watching that video.
- mcantelon 15y agoGiven this, the App Engine price increase, and the G+ nymwars stance I sense a real march towards monetization with Larry Page as CEO.
- ethank 15y agoWow, Google just got all up in Adobe/Omniture's face with this. Keeping in mind the total cost of an Omniture installation including licensing + professional services (since the product is tedious to use). The disruption in the analytics space is really nice to see lately.
- zaidf 15y agoWhen Google begins charging $150K/yr for something like this, you know there is room for someone in the market to disrupt Google. Does anyone remember how much Urchin used to cost before Google acquired and made it free?
- cobrabyte 15y agoAccording to a comment left on the announcement page, $10,000.
- rachelbythebay 15y agoI think Urchin was under $100/mo at Rackspace, but I also think Rackspace had some sweetheart deal since they invested a ton of money at a critical juncture. We used to install it an awful lot, so it couldn't have been that expensive.
- rgrieselhuber 15y agoDisrupt which market? The enterprise market? The enterprise market is paying for this level of service and $150K a year is a drop in the bucket. They are already paying it for Omniture and they pay it for the support that comes with it. Providing a similar product of sufficient maturity with the same level of support (eg. human support) at a far lower price is not feasible, IMO. Plus, the free product is already there. It's pretty hard to disrupt something that's already free. To answer your other question, Urchin was around $500 / month for the hosted version and $5K for the installable version.
- taitems 15y agoI couldn't find a mention of Flash, canvas, HTML5 etc. so I can only assume this still uses their Flash charting. In this day and age that's really disappointing and short-sighted on Google's part. By not being able to view the charts (in fact, most parts of an analytics page) in an iPad or iPhone, they're forcing users to buy shotty third party apps and making other people rich.
- saurik 15y agoFWIW, you could just as easily blame Apple for your complaint. There is no a priori reason to believe that Google should go out of their way to support a single platform from a competitor that is missing a piece of functionality; and, if they were, there is no a priori reason to believe that that platform should be Apple's iPad and not Microsoft's Internet Explorer 8 (which is missing Canvas instead of Flash, a much more reasonable limitation given how often both technologies are actually used).
- taitems 15y agoMissing support for the canvas tag really isn't relevant when IE offers VML and others offer SVG. There are some okay cross browser charting libraries out there, Raphael etc. And then there are the absolute stunners such as Highcharts, which has been a pleasure to work with. For a technology-driven company to revamp aspects of their product whilst ignoring what is a widely held complaint, it just boggles the mind. I don't see how the decision to use Flash can be defended in this day and age, regardless of whether Metro IE10 drops support for Flash or not.