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Do you have any plans to white label your software and license it to other providers? For example I use Kaiser, which is basically "full stack" where they are
by jedberg 5y ago
Do you have any plans to white label your software and license it to other providers?
For example I use Kaiser, which is basically "full stack" where they are both the insurance and health provider. The upside to that is that they are big on preventative care, since they are on the hook for the cost if you get sicker.
But their software still sucks, especially their billing software. I just lost my insurance for a week because of their billing mistake, and it took me a week to get it fixed (and it's still not settled but at least my insurance is active now).
So for example I'd be really happy if Kaiser had better billing software, and they probably would too because their costs would go down.
- aquaphile 5y agoChris (CEO) here. What happened with your billing software experience is unacceptable, but it isn’t the primary use case we are solving for. Yes, we’ll happily white label/license our tech to other insurers, TPAs, etc. We can license tech, and we can also act as a TPA. We built the technology to solve our own problems, but in effect and to your point, we’ve created a platform that others could leverage. If other players want to imitate us or leverage anything we’ve built – great – it’s a business opportunity for us and it helps more people. If Kaiser calls us and wants to use our software, we’ll take their call ;)