3 ms·

Can you speak more to the “free mental health coverage”? I assume this includes psychotherapy. What kinds of therapy are covered? How did you build your networ

Can you speak more to the “free mental health coverage”? I assume this includes psychotherapy. What kinds of therapy are covered? How did you build your network of therapists?

aquaphile 5y ago
Chris (CEO) here. We approach the mental health dialog differently. We consider access to mental health to be an extension of primary care, a fundamental piece of the care continuum that is needed to sustain people in their pursuit of health and wellness. As a result we have not only contracted with physicians directly in the market but have also expanded access to care through teleheath and telemedicine solutions. We had a press release recently about the innovations we are making in this space (see https://lnkd.in/dDCTGaYs https://lnkd.in/dDCTGaYs. “free mental health coverage” -> We combine our network of therapists and behavioral facilities with online digital health solutions that have their own providers. In person therapy is included as preventive care. No copay, no deductible, no limitation. We combine that with targeted digital solutions for specific mental health conditions (burnout, depression, stress management, etc.) These solutions, again, are made available to members usually without any costs (except for very specific programs). Engagement and participation is incentivized and rewarded with cash on their Evry card. We are making an effort to make therapy – of all kinds – accessible, convenient, affordable, and effective (whether digital or in-person). How did we build our network of therapists? -> Same as the medical providers (see other Q&A in this post). It requires time and “boots on the ground” having conversations, building trust, and creating contracts that avoid the traditional games played by both sides. We’ve had good success getting digital networks to work on PHQ-9 type metrics and outcomes, sometimes with 100% of payment being tied to a tangible improvement by the patient.

Can you speak more to the “free mental health coverage”? I assume this includes psychotherapy. What kinds of therapy are covered? How did you build your network of therapists?

aquaphile 5y ago

Chris (CEO) here. We approach the mental health dialog differently. We consider access to mental health to be an extension of primary care, a fundamental piece of the care continuum that is needed to sustain people in their pursuit of health and wellness. As a result we have not only contracted with physicians directly in the market but have also expanded access to care through teleheath and telemedicine solutions. We had a press release recently about the innovations we are making in this space (see https://lnkd.in/dDCTGaYs https://lnkd.in/dDCTGaYs. “free mental health coverage” -> We combine our network of therapists and behavioral facilities with online digital health solutions that have their own providers. In person therapy is included as preventive care. No copay, no deductible, no limitation. We combine that with targeted digital solutions for specific mental health conditions (burnout, depression, stress management, etc.) These solutions, again, are made available to members usually without any costs (except for very specific programs). Engagement and participation is incentivized and rewarded with cash on their Evry card. We are making an effort to make therapy – of all kinds – accessible, convenient, affordable, and effective (whether digital or in-person). How did we build our network of therapists? -> Same as the medical providers (see other Q&A in this post). It requires time and “boots on the ground” having conversations, building trust, and creating contracts that avoid the traditional games played by both sides. We’ve had good success getting digital networks to work on PHQ-9 type metrics and outcomes, sometimes with 100% of payment being tied to a tangible improvement by the patient.