Macdonald's wants to own the machines and owning maintenance is part of that. They do roughly the same thing with McCafe machines that arguably compete with Sta

Macdonald's wants to own the machines and owning maintenance is part of that. They do roughly the same thing with McCafe machines that arguably compete with Starbucks and others. The most likely explanation is that these ice cream machines have turned out to have serious reliability problems that have so far not been addressed.