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For context, I own a Huawei Matebook D and multiple "smart" devices by Apple and Samsung. I'm hesitant to buy a Huawei device because of issues with support an
by Ancapistani 5y ago
For context, I own a Huawei Matebook D and multiple "smart" devices by Apple and Samsung.
I'm hesitant to buy a Huawei device because of issues with support and build quality. My Matebook D is down at the moment due to an issue with the USB-C port, which also supplies power. I've owned many devices at this point that use USB-C, and the Huawei is the only one that has ever failed for this reason. To be fair I can't 100% lay the blame on "poor build quality", as my kids were the primary users and my youngest is hell on cables.
What I can say is that getting parts or support for it seems basically impossible. Understanding that that's because of the US government doesn't make it better. I'm hoping I'll be able to reflow the jack on the motherboard and get it to work again, but if not, I'll end up having to source a pulled motherboard from eBay - there's no other way for me to get parts, and as far as I can tell, no way for me to send it to the manufacturer for repair, even on my dime.
Between Apple, Samsung, and Google...
My experience with Samsung devices tells me that longevity isn't their strong suit. I'll never buy another Samsung TV again, and am very unlikely to buy another Samsung appliance. I might be willing to buy a phone or laptop, but only if there is adequate insurance or a service plan included in the price.
I don't trust Google. I try to keep as much of my data out of their hands as possible. I know that's a losing proposition - both because it may actually be impossible and because I'm not willing or able to completely cut Google services out of my life. I _really_ don't want an Android device if I can help it.
I don't exactly trust Apple, either, but at least it seems like they have a slightly more conservative corporate policy when it comes to sharing the data they've collected on my identity and usage. They're known to push back against "mass" warrants, and I've not seen anything that would lead me to believe that they have or plan to sell those data to a third party. They collect it, archive it, and use it for their own purposes, though. I wouldn't call that "good", but it's better than the alternatives.