4 ms·
I went through their account creation process, was no longer able to start Minecraft. It wanted me to buy a new copy. After contacting MS, they recommended I
by kbelder 5y ago
I went through their account creation process, was no longer able to start Minecraft. It wanted me to buy a new copy.
After contacting MS, they recommended I downgrade to the old version of the launcher, and that worked. I assume upgrading will be forced at some point, and I'll probably lose access again.
This transition doesn't seem to be well handled, although I was glad that I was able to actually get hold of a human support rep.
- vkou 5y agoYou've described the account management experience of Microsoft's forays into gaming in a nutshell. Still the same shit as it has been for the past 15 years. Fortunately, you can console yourself that in two years, they'll abandon this system, and switch to something else that's broken in a different way. It's clear that there's an annual OKR to hit some account creation # or other, but there's no OKR for having those accounts provide any value to the users.