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I am an American and lucky not to have anything in Russia but as a namecheap customer, I urge you to please be patient with people and give them time to move. I

I am an American and lucky not to have anything in Russia but as a namecheap customer, I urge you to please be patient with people and give them time to move. I understand the decision you made and it is your right to do so but please do not block someone just because they couldn't do it by a certain date. I am sure you know but empathy is really needed right now. Your March 6 deadline worries me.

Seismology 5y ago
It would be rightful, if only Namecheap wouldn't deny me reimbursement for their move. =( They're just getting away with the money.
NamecheapCEO 5y ago
We'll definitely consider extending the deadline if it is causing problems.
- Rebelgecko 5y ago
  How will you determine if it's causing problems, and at what point in the next 5 days will you potentially start those considerations?
  - NamecheapCEO 5y ago
    We'll extend it for three weeks and if someone needs more time, I'll ask our support to make exceptions.
    - bob1029 5y ago
      What is the probability that you would simply revert this decision based upon community feedback?
    - pcdoodle 5y ago
      What if it's a historical blog without someone checking their email? You guys are nuts.
    - smoldesu 5y ago
      I don't think I can continue being a Namecheap customer if you're going to treat my patronage as a political bartering chip. What is happening in Russia right now is unequivocally abhorrent, but the efforts you're making are completely meaningless if you're just going to walk them back on a case-by-case basis. It's almost like such a sweeping action might have serious, collateral damage while also doing nothing to dissuade the war crimes that Russia is carrying out right now. If you object to specific companies/governments using your service for wrongdoing, then address those cases individually. Pulling the rug out from an entire nation of users is horribly short-sighted and makes me question the values that made me use Namecheap in the first place.
    - anonymoushn 5y ago
      Why don't you extend it to three weeks for everyone?
- qwerty789 5y ago
  Why are you giving an unrealistic deadline when the transfer takes 5-7 days?
- monkeywork 5y ago
  You are making a call right now that you will come to regret not unlike Matthew Prince (Cloudflare) did. Your reasoning is in the right spot, but the erosion of trust and the blanket nature of your decision right now is going to hurt you more than help anything. I'd urge you to reconsider - if not I'll reconsider my business as well (not Russian related at all).
  - tomnipotent 5y ago
    > that you will come to regret This is news to me. I've not seen anything from Prince or Cloudflare that demonstrates they thought they made a bad decision.
  - g42gregory 5y ago
    Could you mention what was the Cloudflare decision you are referring to? I must have missed the news cycle. Thanks.
    - MattGaiser 5y ago
      They are likely referring to how Cloudflare dropped DDOS protection for Daily Stormer and 8chan. https://en.wikipedia.org/wiki/Cloudflare#Free_Speech_Debate https://en.wikipedia.org/wiki/Cloudflare#Free_Speech_Debate
      - deleted 5y ago
        [deleted]
  - totony 5y ago
    >Your reasoning is in the right spot, but the erosion of trust and the blanket nature of your decision right now is going to hurt you more than help anything. Sometimes people are willing to take a sub-optimal decision in order to uphold what they believe in. Not everything has to have a positive ROI or an in-depth positive risk analysis
  - TedShiller 5y ago
    Agreed. While I politically agree with the Namecheap CEO in this case (which by the way, is a total coincidence), I'll move all of my domains out of Namecheap for the likely scenario that in the future the Namecheap CEO won't agree with me politically, since apparently now arbitrary political opinion determines if I can do business with them.
- LaughingAtClown 5y ago

Seismology 5y ago

It would be rightful, if only Namecheap wouldn't deny me reimbursement for their move. =( They're just getting away with the money.

NamecheapCEO 5y ago

We'll definitely consider extending the deadline if it is causing problems.

Rebelgecko 5y ago
How will you determine if it's causing problems, and at what point in the next 5 days will you potentially start those considerations?
- NamecheapCEO 5y ago
  We'll extend it for three weeks and if someone needs more time, I'll ask our support to make exceptions.
  - bob1029 5y ago
    What is the probability that you would simply revert this decision based upon community feedback?
  - pcdoodle 5y ago
    What if it's a historical blog without someone checking their email? You guys are nuts.
  - smoldesu 5y ago
    I don't think I can continue being a Namecheap customer if you're going to treat my patronage as a political bartering chip. What is happening in Russia right now is unequivocally abhorrent, but the efforts you're making are completely meaningless if you're just going to walk them back on a case-by-case basis. It's almost like such a sweeping action might have serious, collateral damage while also doing nothing to dissuade the war crimes that Russia is carrying out right now. If you object to specific companies/governments using your service for wrongdoing, then address those cases individually. Pulling the rug out from an entire nation of users is horribly short-sighted and makes me question the values that made me use Namecheap in the first place.
  - anonymoushn 5y ago
    Why don't you extend it to three weeks for everyone?
qwerty789 5y ago
Why are you giving an unrealistic deadline when the transfer takes 5-7 days?
monkeywork 5y ago
You are making a call right now that you will come to regret not unlike Matthew Prince (Cloudflare) did. Your reasoning is in the right spot, but the erosion of trust and the blanket nature of your decision right now is going to hurt you more than help anything. I'd urge you to reconsider - if not I'll reconsider my business as well (not Russian related at all).
- tomnipotent 5y ago
  > that you will come to regret This is news to me. I've not seen anything from Prince or Cloudflare that demonstrates they thought they made a bad decision.
- g42gregory 5y ago
  Could you mention what was the Cloudflare decision you are referring to? I must have missed the news cycle. Thanks.
  - MattGaiser 5y ago
    They are likely referring to how Cloudflare dropped DDOS protection for Daily Stormer and 8chan. https://en.wikipedia.org/wiki/Cloudflare#Free_Speech_Debate https://en.wikipedia.org/wiki/Cloudflare#Free_Speech_Debate
    - deleted 5y ago
      [deleted]
- totony 5y ago
  >Your reasoning is in the right spot, but the erosion of trust and the blanket nature of your decision right now is going to hurt you more than help anything. Sometimes people are willing to take a sub-optimal decision in order to uphold what they believe in. Not everything has to have a positive ROI or an in-depth positive risk analysis
- TedShiller 5y ago
  Agreed. While I politically agree with the Namecheap CEO in this case (which by the way, is a total coincidence), I'll move all of my domains out of Namecheap for the likely scenario that in the future the Namecheap CEO won't agree with me politically, since apparently now arbitrary political opinion determines if I can do business with them.
LaughingAtClown 5y ago