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I missed a flight in Oslo two years ago and the counter agent looked at me like I was insane to suggest that they airline would rebook me. In Norway it was clea
by etrautmann 5y ago
I missed a flight in Oslo two years ago and the counter agent looked at me like I was insane to suggest that they airline would rebook me. In Norway it was clear that the $800 ticket was completely wasted if I got delayed on the way to the airport.
- jaywalk 5y agoI had no idea that the way it works in the US seems to be the outlier worldwide. Even the ultra-low cost airlines here (like Spirit) work this way.
- Symbiote 5y agoThat may explain why the European ultra-low-cost airlines are even cheaper, while providing a similar service. People who miss their flight on purpose aren't great for revenue (no vastly overpriced food, overweight luggage fees etc), but people who miss flights by mistake end up paying €250 (rather than €20) for the next flight.
- ohyoutravel 5y agoYeah, I was on the way to the airport the other day, my meeting got cancelled, so I called on the way 75 mins pre departure, and they just gave me a credit for the cost, zero hassle, and I went home.
- dagw 5y agoThe ability to rebook and refund your ticket is the thing you pay for when paying for a business class ticket.