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> The customer needs some problem solved. They assume the easiest way there is to get a different problem solved. This is why I made it a habit to (almost) alw
by Archelaos 5y ago
> The customer needs some problem solved. They assume the easiest way there is to get a different problem solved.
This is why I made it a habit to (almost) always ask my customer for a use case.
- kqr 5y agoYes. "Could you walk me through the entire process where this would fit in as one of the steps, from when you learn about the need to when it is satisfied?" is one of those questions that often open up the big picture more.