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It isn't just "culture" It is that the outsourcing is to people who incentivized to get the contract closed. Same things with outsourcing in IT, the workers o
by lamontcg 5y ago
It isn't just "culture"
It is that the outsourcing is to people who incentivized to get the contract closed.
Same things with outsourcing in IT, the workers on the other side are generally economically incentivized to closing tickets. They don't get negative feedback about doing a bad job, so they just want green tests and their PRs getting merged.
Which is a reflection of the economic incentives in the arrangement between the two companies and how they are measured and how their bosses are measured.
You write the contract, and the workers wind up optimizing for the contract, not for the output of the work. It is sort of a machine that does exactly what you program it to, and the result is bad.
Calling it "culture" I think makes it feel more like its something ineffable that they're missing. Instead it is practically the result of an almost physical law. It isn't some kind of "esprit de corps" that they're missing, they're just acting like water flowing downhill following the gradient. The result shouldn't be a surprise.
And I've seen this at work with PRs submitted where the person clearly didn't test the code at all in reality since it was totally broken when you ran it, while the tests mocked things correctly so that they were green, sometimes tests being changed in ways that clearly show that the code is broken, but the person just charged again making it green rather than making it working. Just trying to get the code shipped to get the ticket closed to get the metric count bumped up by one, without any other care. Then you have to around and around with them on the right design because they always take the easiest route to green first, rather than the right fix.
The passage about sending the designs back 18 times until the people on the other side understood that they needed to hook up the smoke detectors to the electrical system sounds real familiar to me.
The whole lie about how American business uses scientific management principles where we measure metrics and make informed decisions is such a sad joke. The only measurement that mattered was $8/hr and the outcome wasn't measured because of McNamera's fallacy and the fact that the person who made that decision would get a bonus based on the short term sugar high it would give the financial numbers.
The end result of all this sociopathy though is that its becoming more and more flawed for workers to ever believe they should show any loyalty to any job. When managers are all looking for short term gain and workers are all job hopping to find that raise they can't get at their current job, we may find that our domestic production starts to look more like the quality that we get from outsourcing, along with the economy looking more and more like a third world scammy economy. Our incentives are getting very misaligned at home as well.
- WWLink 5y ago> Then you have to around and around with them on the right design because they always take the easiest route to green first, rather than the right fix. Hahaha this sounds like a side effect of test driven development.
- ClumsyPilot 5y ago"The whole lie about how American business uses scientific management principles where we measure metrics and make informed decisions is such a sad joke." Anyone who's worked in corporate for a few years should be able to see millions wasted. An accurate parallel for what's happening is not 'efficient market', it's a fashion show - some random fad becomes popular amongst management, most companies adopt it, some get burned. Then it either passes unevenfully or collapses the whole economy like it did 14 years ago.