Well, they aren't completely down now either. Heroku Shield is up. Dashboard is up. EU is reported as up. As an aside, I spoke with our AE in early January on

Well, they aren't completely down now either. Heroku Shield is up. Dashboard is up. EU is reported as up. As an aside, I spoke with our AE in early January on where they are going in dealing with AWS unreliability. One would think they would have a good answer. They don't.