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I've been with Heroku for 7 years and this is the first time in recent memory that I've seen Heroku completely go down. Nothing at all works.

by ezekg 5y ago

digerata 5y ago
Ahh... were you sleeping in 2021? They went down in September, November, and December. Probably some other times earlier in the year as well. I stopped keeping track at how bad their service is because of how bad AWS's service is.
- ezekg 5y ago
  I'm well aware of their other outages. But I don't remember another time when they were completely down like this, even down to their status page.
  - digerata 5y ago
    Well, they aren't completely down now either. Heroku Shield is up. Dashboard is up. EU is reported as up. As an aside, I spoke with our AE in early January on where they are going in dealing with AWS unreliability. One would think they would have a good answer. They don't.
- jrochkind1 5y ago
  My app didn't go down during any of those times. I recall at least one of them I could not deploy new versions of my app though, which is pretty bad. I don't believe I had any downtime at all due to heroku platform outages in 2021. i believe you if you say you did though! This particular outage definitely seems to be of a rare level of severity.
  - heyoni 5y ago
    Their authentication system completely broke I think in January...for hours.
    - jrochkind1 5y ago
      Oh right, I remember that now. Didn't bring my deployed app down though! No user-facing outage for me. This time my app was down for about 35 minutes.
      - heyoni 5y ago
        I think apps still worked but I'm not sure. I know I couldn't create a privatelink to our AWS environment because the CLI kept failing, so we were locked out of a dev database. Not too bad.
driverdan 5y ago
You haven't been paying attention. We're very heavy Heroku users. Their dashboard/API has gone down a few times in the past year. Overall they've been reasonably good. It's much better than it was 5+ years ago. Back then they had almost weekly downtime.
- ezekg 5y ago
  I am paying attention. My business runs on Heroku. I never said they don't go down... they go down quite a lot (much to my dismay), but never completely down like this one. Even their status page is down, which is a first for me. Must be bad.
- bin_bash 5y ago
  they had their big layoff in 2020 or 2021 though so I wouldn't expect it to improve

I've been with Heroku for 7 years and this is the first time in recent memory that I've seen Heroku completely go down. Nothing at all works.

by ezekg 5y ago

I've been with Heroku for 7 years and this is the first time in recent memory that I've seen Heroku completely go down. Nothing at all works.

digerata 5y ago

Ahh... were you sleeping in 2021? They went down in September, November, and December. Probably some other times earlier in the year as well. I stopped keeping track at how bad their service is because of how bad AWS's service is.

ezekg 5y ago
I'm well aware of their other outages. But I don't remember another time when they were completely down like this, even down to their status page.
- digerata 5y ago
  Well, they aren't completely down now either. Heroku Shield is up. Dashboard is up. EU is reported as up. As an aside, I spoke with our AE in early January on where they are going in dealing with AWS unreliability. One would think they would have a good answer. They don't.
jrochkind1 5y ago
My app didn't go down during any of those times. I recall at least one of them I could not deploy new versions of my app though, which is pretty bad. I don't believe I had any downtime at all due to heroku platform outages in 2021. i believe you if you say you did though! This particular outage definitely seems to be of a rare level of severity.
- heyoni 5y ago
  Their authentication system completely broke I think in January...for hours.
  - jrochkind1 5y ago
    Oh right, I remember that now. Didn't bring my deployed app down though! No user-facing outage for me. This time my app was down for about 35 minutes.
    - heyoni 5y ago
      I think apps still worked but I'm not sure. I know I couldn't create a privatelink to our AWS environment because the CLI kept failing, so we were locked out of a dev database. Not too bad.

driverdan 5y ago

You haven't been paying attention. We're very heavy Heroku users. Their dashboard/API has gone down a few times in the past year. Overall they've been reasonably good. It's much better than it was 5+ years ago. Back then they had almost weekly downtime.

ezekg 5y ago
I am paying attention. My business runs on Heroku. I never said they don't go down... they go down quite a lot (much to my dismay), but never completely down like this one. Even their status page is down, which is a first for me. Must be bad.
bin_bash 5y ago
they had their big layoff in 2020 or 2021 though so I wouldn't expect it to improve