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They need to bug me by mail and by phone. Last time my payment couldn't be processed, I lost email for a week (didn't notice because I was reading email in an e
by ziml77 5y ago
They need to bug me by mail and by phone. Last time my payment couldn't be processed, I lost email for a week (didn't notice because I was reading email in an email client that pulls from both my custom domain and gmail). Once I brought the domain back up, many of the missed emails did come through including ones from the registrar saying that I needed to fix my payment info...
- jaywalk 5y agoI had a similar scenario happen, where my domain expired without me realizing and my incoming emails slowed down as DNS caches expired. I finally realized it after a few days when I hadn't received an email that I was expecting, and once I renewed the domain I got a flood of emails that I had missed. After that, I was much more careful about where my domain registration emails go.
- ziml77 5y agoI only noticed because I was expecting a specific email too. I should have realized sooner but I was blaming not getting account confirmation emails from a service I was trying to register for on the service itself. I remember that I was even trying multiple browsers and devices thinking that the client was failing to properly send something to the server!
- lallysingh 5y ago.. Can you put a reminder in your calendar? So you re-up before expiration? Leave the automated charge for a backup, but do the important stuff yourself.
- ziml77 5y agoI shouldn't have said they "need" to. More like it would be very much appreciated if they did. I've made sure to keep track of that now, but I think they could do a little more to help people, who haven't learned from making the mistake yet, avoid losing their domains. Funny thing is that I had a domain with a different registrar about 9 years ago and I couldn't get them to stop mailing me expiration reminders. They kept coming well after I intentionally let the domain expire.