More than 20 years ago I had a support contract with a popular database provider. I was paying around $250 a month, if I remember correctly. A few months in I d

More than 20 years ago I had a support contract with a popular database provider. I was paying around $250 a month, if I remember correctly. A few months in I decided to ask a few questions about a problem I couldn't figure out how to solve. Their answer, however, surprised me. They let me know that the "support contract" I was paying for was an offer from me to support their project and not a contract I bought to get support from them.