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Hey elefantastisch, Thanks for your feedback about the UX! Indeed adding a card is done when clicking on pay now button (next step is a redirection to Stripe C
by js4ever 5y ago
Hey elefantastisch, Thanks for your feedback about the UX!
Indeed adding a card is done when clicking on pay now button (next step is a redirection to Stripe Checkout page), I definitely agree this should be enhanced and it will!
About the social profile url, we are asking that to prevent fraud risks and also to avoid having to charge $1 to get a Risk score from Stripe. It's strange but I discovered the only way to get a risk score from Stripe radar is to do a real charge (a pre-auth or just adding a card is not enough). We also tried a strategy to charge $1 then auto refund it, but Stripe do not refund the transaction charge anymore.
So we ended up with this social profile option as a fraud check, it's quite effective to keep hackers and abusers away ... unfortunately it seems it's also too much friction for new customers.
I'll definitely rediscuss this point with the team tomorrow morning, please give us another chance in few days ;)