Steam still fulfills Gabe's promise.: For most games most of the time, buying and launching a game via Steam is less hassle than pirating it. It's not the DRM

Steam still fulfills Gabe's promise.: For most games most of the time, buying and launching a game via Steam is less hassle than pirating it. It's not the DRM or the price that most people really, really hate about buying games. It's that lots of DRM made the game absolute shit to try to play. Code wheels, flipping to a particular page of a printed manual to search for the fourth word on the eighth line, putting a CD in a drive to play a game fully installed to your internal drives, rootkits in your games to keep you from copying them, tricks in the disk formats to make it impossible to make a backup, and other industry asshattery made it easier in many cases to pirate a game than to play one you'd actually bought. Valve came onto the scene with a service that would collect your money rather than sending your CC info to every little indie game web page, let you download things on the new higher speed connections, not have a limited number of times to download and install, and will do tech support for the launcher. Then they added features for developers like achievements tracked outside the games, friends lists that work across games and game studios, network saves, and more. First mover advantage can't be discounted here, but making the experience of buying and maintaining your game catalog user friendly was the big selling point.