3 ms·
I cannot upvote this comment enough! I'm an American abroad and I spent roughly 8 hours spread across 5 days getting access to my irs.gov account. And yes, I a
by AndyMcConachie 5y ago
I cannot upvote this comment enough!
I'm an American abroad and I spent roughly 8 hours spread across 5 days getting access to my irs.gov account. And yes, I actually recorded time spent on this chore.
The worst part was not the facial recognition. It was the fact that I had an address outside of the USA and they would not recognize a non-USA utility company for address verification. This was stupid for two reasons. The first being the obvious requirement that a non-resident have a contract with a utility company in the USA, and the second being that the IRS has been mailing me at my non-USA address for years. The IRS already had my address, but I had to verify it with ID.me.
The other worst part was they never told me WHY my various utility bills and bank statements were being rejected. At one point they told me I had to translate a bank statement, and that was the most feedback I ever got. But then I translated it and they rejected it for an unknown reason.
I eventually got my registration through them by getting a USA bank to recognize my foreign address. Luckily I also had an old W-2 laying around from years ago when I briefly worked in the states. Do they expect my current employer to give me a W-2?
Finally, on their stupid video call I was told I needed to have all of this documentation, which I dutifully prepared, and then all the person cared about was me holding my passport up to the camera.
Completely broken process for Americans abroad. To the point where they're likely breaking some US law by making it so difficult for non-residents to register for IRS access.
I hated it and I hope ID.me dies in a pit of bankruptcy.