4 ms·Can't fail those SLAs if you make up the numbersby sumo89 5y agoCan't fail those SLAs if you make up the numberssrveale 5y ago"When a measure becomes a target, it ceases to be a good measure"maxbond 5y agoI think in this case it's more, you can't be held accountable without oversight. You can't be held accountable to measures you define, measure, and report yourself without any oversight from anyone else.