Good observation, but then wouldn't they also want to broadcast this? I was totally surprised when I called them and they asked me to call business support and

Good observation, but then wouldn't they also want to broadcast this? I was totally surprised when I called them and they asked me to call business support and business support just asked where they could find me and when I wanted them to be there. I can't remember a single clue pointing in this direction before I called customer support for home computers. (Then again: I should stop getting surprised by companies that waste fantastic marketing opportunities.)