Thanks for sharing! This is such a great example of having your pre-existing belief questioned, noticing user behavior, and adapting accordingly: > Contrary t

Thanks for sharing! This is such a great example of having your pre-existing belief questioned, noticing user behavior, and adapting accordingly: > Contrary to popular belief (for B2B SaaS), people actually work from their phones. > Something like 50% of traffic to OnlineOrNot.com comes from folks on mobile. They tend to quickly create an account, add a few pages to monitor, then eventually get on their laptop/desktop to review their checks from time to time. > For about 6 months I didn't support mobile well, and folks that signed up on their phone churned rapidly. I eventually took the time to build responsive views for mobile, and now new mobile users are sticking around. Just curious -- in addition observing their behavior, have you talked to those customers (either via support/email or interviews) to understand this workflow?