>I'm pretty sure Apple would just straight up repair the phone with very few questions You were lucky, the reality is that sometimes Apple pretens an issue doe

>I'm pretty sure Apple would just straight up repair the phone with very few questions You were lucky, the reality is that sometimes Apple pretens an issue does not exist and only after a big action lawsuit is started they suddenly they become generous and offer to fix the problem. So the first people that had a bad experience before the lawsuits are in much smaller number and their experience is crushed by the rest that praise Apple for the generosity of fixing their mistakes after they are forced by external stuff.