4 ms·
If you're in the U.S., that sounds like it could a violation of the Magnuson-Moss Warranty Act.
by MerelyMortal 5y ago
If you're in the U.S., that sounds like it could a violation of the Magnuson-Moss Warranty Act.
- voakbasda 5y agoAnd? What good does that do someone in his position? Seriously, the time and effort to pursue action is worth more than the product itself by several orders of magnitude. I am fairly certain that corporations behave this way because they know that 99.9999% of their customers will not fight for justice, and they can afford to grease a squeaky wheel or two.
- MerelyMortal 5y agoIt's something to use. "Verify Company Name is denying the warranty claim in violation of the Magnuson-Moss Warranty Act?" That will probably get them to say, "No, but we'll do a goodwill repair/exchange this one time for you." Cost: 30 seconds to type and click send. If they don't budge, then contact the state's Attorney General, and lodge a complaint with the FTC. I've never gone the AG route, but the FTC has an online form and it's very easy to use. When buying a vehicle and the dealer did something illegal, my state had a form that was also very easy to find and use. It just depends if you want to be someone who accepts getting pushed over and being ignorant of their resources, or if you want to spend a few minutes and do something that might have an impact. Everyone has leverage in one form or another; it just depends if they want to look for it. As for suing, I've never actually had to sue any companies, because I explained how I would file, how I would win, and how I would collect what I am owed if they didn't cut a check as ordered by the court's judgment.