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An alternative to have a company fix your expensive gadget is to do it yourself. I think about the Framework laptop. In your situation even if the company decli

An alternative to have a company fix your expensive gadget is to do it yourself. I think about the Framework laptop. In your situation even if the company declined payment (then I wold be disappointed), I would have sucked it up and ordered a new trackpad and installed it myself. It's not the same but at least the consequences would not be so distastrous.

LilBytes 5y ago
Yeah agreed, can't wait till they're available in Australia.
scarface74 5y ago
How does the battery life compare to my M1 MacBook Air? How does the performance compare to my Air? How bad is the fan noise compared to my fanless Air?
- bee_rider 5y ago
  Worse in every way I'm fairly sure. Framework shipped their first product in 2021. Let's give them a bit before comparing them to an extremely matured product from one of the richest companies ever. If they survive long enough to make a version 5.0, it'll probably still be worse than the MacBook due to the lower level of integration, but modularity is a definite perk. Edit: https://arstechnica.com/gadgets/2021/07/frameworks-new-lightweight-modular-laptop-delivers-on-its-promises/ https://arstechnica.com/gadgets/2021/07/frameworks-new-light... Actually the CPU looks decent.
  - scarface74 5y ago
    It’ll still be a worse computer in every way but it will have modularity. Or “Other than that, how was the play Ms. Lincoln” Have you ever thought Apple got to be the richest company in the world from almost being bankrupt a little over 20 years ago by not shipping sub par hardware? Well there were the butterfly keyboards…
- amcoastal 5y ago
  Sounds like you care specifically about the few things apple does well. Congrats you found a laptop for you!
  - scarface74 5y ago
    You mean most people don’t care about the battery life of a portable device? You don’t care when a laptop sounds like a 747 when you are working under load?
    - fphhotchips 5y ago
      Personally I don't care what it sounds like, so long as it can work under load, and my Macbook Pro can't. It throttles when ambient temperature is over 25 degrees C, and I haven't unplugged my Macbook Pro more than a couple times in the last 2 years. In short, I'd take a two inch thick Clevo that sounds like a 747 and only lasts for 2 hours if it meant not having to worry about turning my HVAC on when I want to do a screenshare.
MathCodeLove 5y ago
Im a software engineer, the last thing I want to do is take days waiting for X part to arrive, then spend hours figuring out how to remove/install X part without breaking my machine worse. If I wanted to tinker, I'd buy a Raspbery PI. I want to get work done while giving as little thought as possible to the hardware I'm using to facilitate the work.
- Brian_K_White 5y ago
  Lenovo. With whatever level of support you want to pay for. If speed and downtime and hands-off are the most important features that trump all others, then this whole post about the cost of a bad warranty policy wasn't for you in the first place. You don't have time for warrantys! You just pull out the spare laptop you got at the same time as the one that broke, or your old one wich is only 1 year old and still more than good enough to work on while the new one is down. Or you just immediately go down to Staples or BestBuy or Microcenter and buy a new one. Apple is not a magic better option where you can have your cake and eat it too. They routinely deny warranty or even reasonable paid repair for things they shipped defective. I have several unfortunate friends with laptops and all-in-ones over the years with dead video cards that Apple refused to repair, and they are not self repairable because even for the desktop model the video card is non-standard so you can't just replace it, and thanks to Apple's unique actions wrt getting the government to seize things at the border, no one else is even allowed to make a replacement either. And those keyboards...they stopped making them, yet did they ever make good on all those people they sold those models to? Apple routinely, routinely, absolutely screws over people who believed the marketing about how great the support is. That high premium you pay for the device goes to sending high paid lawyers to every small town to make sure they win in court against petty warranty suits from ordinary individuals. They spend $10k just make sure that a warranty for a $50 part does not win in court. That is not better than the article's terrible Samsung experience.
_fat_santa 5y ago
Eh. The reason I buy Apple is I just know the thing will work, and if it doesn't, I can take it down the street to the Apple store and have it replaced. It's not that I don't like to tinker, I love tinkering with things. But things like my primary phone or primary computer I need to "just work", and I need them to work all the time with minimal downtime. At least for me, Apple's selling point of "just let us take care of it" is very appealing, I'm already dealing with a ton of things every day, I don't need to add "fixing my phone" to that list.

LilBytes 5y ago

Yeah agreed, can't wait till they're available in Australia.

scarface74 5y ago

How does the battery life compare to my M1 MacBook Air? How does the performance compare to my Air? How bad is the fan noise compared to my fanless Air?

bee_rider 5y ago
Worse in every way I'm fairly sure. Framework shipped their first product in 2021. Let's give them a bit before comparing them to an extremely matured product from one of the richest companies ever. If they survive long enough to make a version 5.0, it'll probably still be worse than the MacBook due to the lower level of integration, but modularity is a definite perk. Edit: https://arstechnica.com/gadgets/2021/07/frameworks-new-lightweight-modular-laptop-delivers-on-its-promises/ https://arstechnica.com/gadgets/2021/07/frameworks-new-light... Actually the CPU looks decent.
- scarface74 5y ago
  It’ll still be a worse computer in every way but it will have modularity. Or “Other than that, how was the play Ms. Lincoln” Have you ever thought Apple got to be the richest company in the world from almost being bankrupt a little over 20 years ago by not shipping sub par hardware? Well there were the butterfly keyboards…
amcoastal 5y ago
Sounds like you care specifically about the few things apple does well. Congrats you found a laptop for you!
- scarface74 5y ago
  You mean most people don’t care about the battery life of a portable device? You don’t care when a laptop sounds like a 747 when you are working under load?
  - fphhotchips 5y ago
    Personally I don't care what it sounds like, so long as it can work under load, and my Macbook Pro can't. It throttles when ambient temperature is over 25 degrees C, and I haven't unplugged my Macbook Pro more than a couple times in the last 2 years. In short, I'd take a two inch thick Clevo that sounds like a 747 and only lasts for 2 hours if it meant not having to worry about turning my HVAC on when I want to do a screenshare.

MathCodeLove 5y ago

Im a software engineer, the last thing I want to do is take days waiting for X part to arrive, then spend hours figuring out how to remove/install X part without breaking my machine worse. If I wanted to tinker, I'd buy a Raspbery PI. I want to get work done while giving as little thought as possible to the hardware I'm using to facilitate the work.

Brian_K_White 5y ago
Lenovo. With whatever level of support you want to pay for. If speed and downtime and hands-off are the most important features that trump all others, then this whole post about the cost of a bad warranty policy wasn't for you in the first place. You don't have time for warrantys! You just pull out the spare laptop you got at the same time as the one that broke, or your old one wich is only 1 year old and still more than good enough to work on while the new one is down. Or you just immediately go down to Staples or BestBuy or Microcenter and buy a new one. Apple is not a magic better option where you can have your cake and eat it too. They routinely deny warranty or even reasonable paid repair for things they shipped defective. I have several unfortunate friends with laptops and all-in-ones over the years with dead video cards that Apple refused to repair, and they are not self repairable because even for the desktop model the video card is non-standard so you can't just replace it, and thanks to Apple's unique actions wrt getting the government to seize things at the border, no one else is even allowed to make a replacement either. And those keyboards...they stopped making them, yet did they ever make good on all those people they sold those models to? Apple routinely, routinely, absolutely screws over people who believed the marketing about how great the support is. That high premium you pay for the device goes to sending high paid lawyers to every small town to make sure they win in court against petty warranty suits from ordinary individuals. They spend $10k just make sure that a warranty for a $50 part does not win in court. That is not better than the article's terrible Samsung experience.

_fat_santa 5y ago

Eh. The reason I buy Apple is I just know the thing will work, and if it doesn't, I can take it down the street to the Apple store and have it replaced. It's not that I don't like to tinker, I love tinkering with things. But things like my primary phone or primary computer I need to "just work", and I need them to work all the time with minimal downtime. At least for me, Apple's selling point of "just let us take care of it" is very appealing, I'm already dealing with a ton of things every day, I don't need to add "fixing my phone" to that list.