I had a horrible experience with Samsung plasma TV about 7 years ago. TV cracked in front of my eyes - it went from completely fine to having a huge 'spider web

I had a horrible experience with Samsung plasma TV about 7 years ago. TV cracked in front of my eyes - it went from completely fine to having a huge 'spider web' crack right in the middle. Samsung support claimed it was physical damage; After extensive research i found multiple other people who had the same problem. These TVs were extremely fragile, a slight impact could cause a tiny non-visible breakage; And then due to the heat generated during normal operation this tiny breakage could progressively turn into a cracked screen. At the time, Samsung's determination seemed like an extreme injustice... i filed multiple complaints with consumer protection services. Samsung people reached out and after a few weeks of 'passionate' phone conversations they agreed to refund the cost of repairs provided that i sign off that it was 'indeed' physical damage (obviously i did that). I never bought a Samsung product after that; But that TV still works :). As for phones, i am still using iphone SE 1st gen. Simplicity, beauty, and absolutely perfect one handed operation on this phone has not been matched still. Which tells you everything you need to know about phone 'innovation'.