I remember it - but Apple did, thankfully, turn around and say it was an issue, and refunded anyone who paid for repairs before the announcement. My Samsung Ga

I remember it - but Apple did, thankfully, turn around and say it was an issue, and refunded anyone who paid for repairs before the announcement. My Samsung Galaxy Note9 literally had a firmware update go out that, looking on Samsung's forums, caused calls to drop like flies completely at random. Once you updated to that firmware, there's no going back and no hardware replacement will fix the issue. There is absolutely no fix months later, no acknowledgement there is an issue, and no fix of any kind. We had to get an iPhone because you can't run a business when you are apologizing over email daily for a missed call. Not saying Apple is great - but Samsung has objectively worse problems. Edit: And it's not just their phones. My experience with their appliances is unbelievably cursed. https://news.ycombinator.com/item?id=30424010 https://news.ycombinator.com/item?id=30424010