As companies get larger, they tend to make choices that benefit individuals within the company, at the expense of the company at large. Somebody was told to in

As companies get larger, they tend to make choices that benefit individuals within the company, at the expense of the company at large. Somebody was told to invent a new type of phone, something that will "wow" people. That's the flip phone. Somebody was told that the warranty claims were coming in too fast, and need to be reduced. Same reason people at Google keep launching new products. It doesn't make Google look good, it doesn't achieve Google's goals, it makes L5s promotable to L6s.