> To be fair, a lot more people now (many of whom are not tech nerds) are forced to use computers in order to do things that didn't require a computer 30 years

> To be fair, a lot more people now (many of whom are not tech nerds) are forced to use computers in order to do things that didn't require a computer 30 years ago. This is definitely a contributing factor. Forcing non-technical people to use computers is a rather daft idea, but it saves money since the majority know just about enough about computing to manage to do things after a bit of trial and error. Any bump in the road is sure to cause tears and shouting though.