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> has their own moderation system- yet it fails, flails, & is perpetually incompetent It doesn't just fail - it fails by design most of the times. Facebook's b
by Nextgrid 5y ago
> has their own moderation system- yet it fails, flails, & is perpetually incompetent
It doesn't just fail - it fails by design most of the times. Facebook's business model is based on "engagement" and promoting harmful, offensive or illegal content (which could and does lead to violence) usually generates more of it than just letting people see friends' updates.
Moderation "succeeds" when it is determined that the negative PR impact of letting the content survive is greater than the profit it generates. They happily let extremist groups organize in the open for months (and profited off them) until it blew up in what became the Capitol insurrection and only took action after the attack when the PR downside was no longer worthwhile.