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Seriously, we've been in this for a decade at least. There was enough time to learn this single lesson: data stored in someone's cloud is not your data. In 202

Seriously, we've been in this for a decade at least. There was enough time to learn this single lesson: data stored in someone's cloud is not your data. In 2022 it's plain stupid to keep your email in Gmail or rely on Google Photos as the only storage for your family archive. People pay $15/mo for Netflix, but can't pay $50/year for a email address? Nobody will lend a random person $1000, but people still happily give their work, worth orders of magnitude more, to a company that has literally zero obligations to them. I sincerely sympathize with this couple and wish they will eventually recover their stuff, but c'mon, let's be proactive and prevent such incidents (and educate/help others)

oezi 5y ago
But paying 50 USD still keeps the data in the cloud. You cannot spend money to solve the backup problem, you need a process and quite a lot of technical and organizational skill. I honestly think there are less than 1 in 100 people who have a working system of backups that would bring them back all their photos taken from their mobile phones. Since Google turned off syncing of photos to Google Drive, my system broke for instance. Like OP, I haven't had time to set a new backup process up since then.
- emilburzo 5y ago
  > Since Google turned off syncing of photos to Google Drive, my system broke for instance. Like OP, I haven't had time to set a new backup process up since then. Do it now[1]. Assuming what you already have setup for Google Drive is using rclone, it's probably not going to take you longer than what it took to write that comment. [1] https://wiki.emilburzo.com/backing-up-your-google-digital-life/ https://wiki.emilburzo.com/backing-up-your-google-digital-li...
- JamesAdir 5y ago
  OP stated that they were paying customers, this is very troubling. But in any case, at least as a paying customer you might have some legal recourse. As a non paying customer I don't think you can do anything. Also as you've mentioned you must have backups at all times. no matter if you're paying or not.
- stackedinserter 5y ago
  Sure, you still need to deal with backups, but at least you won't lose your email address if google decides to block your account. Also, if your email provider blocks your account, you just switch MX record to another one.
retube 5y ago
Any recommendations for commercial email?
- stackedinserter 5y ago
  I use fastmail + my own domain (so I'm still the owner of my own email address)

oezi 5y ago

But paying 50 USD still keeps the data in the cloud. You cannot spend money to solve the backup problem, you need a process and quite a lot of technical and organizational skill. I honestly think there are less than 1 in 100 people who have a working system of backups that would bring them back all their photos taken from their mobile phones. Since Google turned off syncing of photos to Google Drive, my system broke for instance. Like OP, I haven't had time to set a new backup process up since then.

emilburzo 5y ago
> Since Google turned off syncing of photos to Google Drive, my system broke for instance. Like OP, I haven't had time to set a new backup process up since then. Do it now[1]. Assuming what you already have setup for Google Drive is using rclone, it's probably not going to take you longer than what it took to write that comment. [1] https://wiki.emilburzo.com/backing-up-your-google-digital-life/ https://wiki.emilburzo.com/backing-up-your-google-digital-li...
JamesAdir 5y ago
OP stated that they were paying customers, this is very troubling. But in any case, at least as a paying customer you might have some legal recourse. As a non paying customer I don't think you can do anything. Also as you've mentioned you must have backups at all times. no matter if you're paying or not.
stackedinserter 5y ago
Sure, you still need to deal with backups, but at least you won't lose your email address if google decides to block your account. Also, if your email provider blocks your account, you just switch MX record to another one.

retube 5y ago

Any recommendations for commercial email?

stackedinserter 5y ago
I use fastmail + my own domain (so I'm still the owner of my own email address)