From what I can see and feel interacting with Google teams as a customer on the business side, (ie not as a consumer), it appears Product creation seems to be

From what I can see and feel interacting with Google teams as a customer on the business side, (ie not as a consumer), it appears Product creation seems to be rewarded very well organizationally but Maintenance and continuous improvement, not so much. Also it seems culturally very hard to be able to actually talk to their product engineers about their product - and it's not because of the sales teams are coming in the middle but because the sales teams themselves seem to struggle to get time from the product engineering teams. I've had multiple instances of sales teams suggesting that the best way forward was to talk with the product engineers, then struggling to setup time with them.