3 ms·

I wonder what the right rule is. I think if I were running a Web 2.0 site, a deactivated account would still allow log-in for, say, 60 days, but present only an

I wonder what the right rule is. I think if I were running a Web 2.0 site, a deactivated account would still allow log-in for, say, 60 days, but present only an account admin panel with four options: - Appeal the deactivation, with guaranteed human review of the account if above the, say, 20th %ile of account age - Download your text and media assets - Send a message to social connections with an e-mail where to reach you - Truly delete everything within the next 24 hours (right to be forgotten, etc.)

kingcharles 5y ago
I think you present some excellent ideas. And I would guess some of them depend on the reason for termination (although often the reason selected by some automated processes makes no sense). In the OP's scenario, for instance, YouTube could have at least allowed his partner to export all the videos. There are some definite easy wins to be made by players in this space that don't even involve them having to hire more humans.
- torstenvl 5y ago
  Thanks! For the things that do require human review, I wonder what the best way is to scale that. It actually might be a potential business opportunity. Gig economy social media moderation. Pay $50 and YouTube contracts out with a company for $40 to pay a subcontractor $30 to spend an hour reviewing your appeal and account history and making a recommendation. It has an icky protection racket feel to it and would incentivize YouTube to be more aggressive in deactivating accounts. But... maybe it's less icky than advertising, selling your privacy for pennies, and permanently deleting your stuff?
  - kingcharles 5y ago
    And while the quality of random gig economy contractors would be pretty poor, it certainly could not be worse than no support at all as they are bound to make the correct determinations some of the time.
    - torstenvl 5y ago
      Maybe some kind of consensus protocol?

kingcharles 5y ago

I think you present some excellent ideas. And I would guess some of them depend on the reason for termination (although often the reason selected by some automated processes makes no sense). In the OP's scenario, for instance, YouTube could have at least allowed his partner to export all the videos. There are some definite easy wins to be made by players in this space that don't even involve them having to hire more humans.

torstenvl 5y ago
Thanks! For the things that do require human review, I wonder what the best way is to scale that. It actually might be a potential business opportunity. Gig economy social media moderation. Pay $50 and YouTube contracts out with a company for $40 to pay a subcontractor $30 to spend an hour reviewing your appeal and account history and making a recommendation. It has an icky protection racket feel to it and would incentivize YouTube to be more aggressive in deactivating accounts. But... maybe it's less icky than advertising, selling your privacy for pennies, and permanently deleting your stuff?
- kingcharles 5y ago
  And while the quality of random gig economy contractors would be pretty poor, it certainly could not be worse than no support at all as they are bound to make the correct determinations some of the time.
  - torstenvl 5y ago
    Maybe some kind of consensus protocol?