Even as a dedicated operations team for a product, we did this too. On call person worked tickets and took calls for one week at a time, the rest of the team wo

Even as a dedicated operations team for a product, we did this too. On call person worked tickets and took calls for one week at a time, the rest of the team worked on ways to make on-call suck less. For an eight person team it worked well for about three years until bigger stuff happened in the org and we all parted ways.