Wow this brings back memories. While it was tedious it's something which has humbled me over the years. Due to various laws we had to guarantee accessibility o

Wow this brings back memories. While it was tedious it's something which has humbled me over the years. Due to various laws we had to guarantee accessibility of most if not all 'official communication' to native speakers of several languages and various (dis)abilities. With some minor structural tweaks and guidance from an 'accessibility coordinator' who worked at a college we were able to realistically make it very accessible to the 1% (or lower) of the population who rely on it for their own independence, but the changes and influence permeated from the ground up and IMO made everything better for everybody. Remember when websites let you choose the font size? Actually sitting down with people who have difficulty seeing was insightful, most of them found the font size adjuster widgets were useless, poorly located, too small or had low contrast (so as to not annoy the sighted visitors, the irony) - instead preferring to switch over to the text-only version (if available) and using keyboard shortcuts or browser settings to adjust font size. Likewise with screen readers, we spent a lot of time annotating images and structuring links, content & context so that it made more sense and was generally predictable. We had to use them ourselves in the same way that you'd check a design across various tablet / mobile devices and browsers. Unfortunately this kind of effort isn't made very often outside of government and charity websites these days, but accessibility software has also gotten much better over time (I was absolutely blown away when a blind guy showed me how he used is iPhone, it's much more efficient than normal visual use for core functionality).