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I'm so sorry we broke your trust – both in the product, and your support experience. I'd appreciate it if you'd email me (jake@makenotion.com) or DM me on Twitt
by jitl 5y ago
I'm so sorry we broke your trust – both in the product, and your support experience. I'd appreciate it if you'd email me (jake@makenotion.com) or DM me on Twitter @jitl with your Notion account information so I can look into the breakdown here.
Can you tell me more about the app being "on the verge of or actually regularly crashing"? Is it crashing to the OS home screen, showing an "Oops" screen inside the app, or something else? Information about your Android device could also help.
- sdoering 5y agoThanks for reaching out here as well as via email. I really appreciate it. I will answer via email as I can provide my account details there. Kudos and thanks in advance and looking forward to the email conversation.