4 ms·

Which option does Fastmail fail on?

• Tijdreiziger 5y ago
  Just checked them out. Looks to me like they don't offer 'real' shared mailboxes (where every user authorized for the mailbox has the same view of the mailbox), just 'distribution lists' (in essence, forwarders). Consider the following scenario: Alice and Bob jointly manage a mailbox sales@acme.co. An email from a customer arrives and Alice replies to it. With a real shared mailbox, Bob should be able to see the e-mail Alice sent, as they both have the same view on the shared mailbox. IIUC, with a simple distribution list this is not the case (the sent e-mail just resides in Alice's personal mailbox).
  • nmjenkins 5y ago
    No, you can definitely share mailboxes in Fastmail: https://www.fastmail.help/hc/en-us/articles/360060590733-Sharing-mail https://www.fastmail.help/hc/en-us/articles/360060590733-Sha...
    • Tijdreiziger 5y ago
      Interesting. Can this be managed from an admin panel or would you have to log in to each mailbox individually to manage settings? For comparison, here's the MS documentation: https://docs.microsoft.com/en-us/microsoft-365/admin/email/create-a-shared-mailbox?view=o365-worldwide https://docs.microsoft.com/en-us/microsoft-365/admin/email/c... I'm a big proponent of open standards, so if anybody on HN knows e-mail providers that can sanely do this and store your data within the EU (Fastmail says they don't [1]), I'm definitely interested to hear about them. We would also have to find decent alternatives for other parts of MS365, though (file sharing and single sign-on (currently our users have different logins for various systems, causing them to write their passwords on sticky notes...)). [1] https://www.fastmail.help/hc/en-us/articles/1500000280221#physicalsecurity https://www.fastmail.help/hc/en-us/articles/1500000280221#ph...