The marketplace killed it for me. I ordered a prebuilt PC for my kid from Newegg without realizing it was from a third-party seller. The seller printed a shippi

The marketplace killed it for me. I ordered a prebuilt PC for my kid from Newegg without realizing it was from a third-party seller. The seller printed a shipping label which counts as "shipped" so my credit card was charged. After waiting a week or so and realizing from the tracking info that it had not in fact shipped, I contacted Newegg, which promised to contact the seller but didn't. After multiple rounds of that they gave me a phone number for the seller itself, which, when I called it, turned out to be something like a 2-person shop. Their recorded greeting said that they were on vacation for an extended period starting from before the date I ordered and upon which they printed a shipping label (which was presumably printed by a shell script or something). Multiple more rounds of trying to get a refund from Newegg later, I just did a credit card chargeback.