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I can imagine that business leadership would really want something like this, but as a user I honestly couldn't hate anything less than these distracting popups
by jacobmischka 5y ago
I can imagine that business leadership would really want something like this, but as a user I honestly couldn't hate anything less than these distracting popups. We're building something similar for user feedback in our application, but they're inline and activated by user interaction. Louder, attention grabbing things like these may increase response rate, but drastically reduce the user experience in my opinion, especially for existing users who often want to finish their task and move on.
Regardless, congrats on the launch.
- fengjiabo2400 5y agoWe are actually considering in-line, subtle feedback widgets as a next step. I am with you in that this pop-up style can be less appealing to certain users. Although by asking user for opt in / opt out initially would help, I do like the approach of more subtle, embedded feedback widgets. Feedback like this is what makes HN great. Thank you!