While I recognise that engineers do this a lot, other people certainly do it too. Whenever I present any GUI work to other people (future users) they rarely con

While I recognise that engineers do this a lot, other people certainly do it too. Whenever I present any GUI work to other people (future users) they rarely consider the big picture, but just nitpick some tiny things in a stream-of-consciousness way because it makes them feel like they contributed to the process somehow. Building a UI that pleases most people is challenging and people do not appreciate the hard work (design and engineering) that goes into it, I find, preferring to turn user feedback sessions into nitpicking sessions every time. Usually they are plain wrong too, for the same reasons outlined in this article (e.g. there is a requirement they did not consider).