Just two cents from one who has to use it in a university. In 2020 our university used Zoom for the graduation thesis presentations. In 2021, management decided

Just two cents from one who has to use it in a university. In 2020 our university used Zoom for the graduation thesis presentations. In 2021, management decided to use MS Teams to authenticate both students and the committee members over university's SSO. The SSO is awful as hell. I failed to restore password, half of other non-staff members did not got through it either, and came as guests. When you install Teams, it requires you to register on MS website, -- which many of us also did -- and then you discover it won't work with uni's SSO. Most people use MS Teams only for the presentations, and everyone constantly gets lost in groups, calls, chats, etc. Teams seems to have uploadeable/browseable slides feature, where viewers can browse PPTs wherever they want. But only one person of 20 students found out how to use it. Others just shared their screens. So, the whole point of this switch was SSO (which many were unable to use) to somehow protect from academic fraud (write a work for a student and defend it for them).