People will always prefer asking, as that comes with a built-in lookup table and related links and probably up-to-date information. It's just easier than to spe

People will always prefer asking, as that comes with a built-in lookup table and related links and probably up-to-date information. It's just easier than to spend time sifting through documentation that may or may not have the information they seek. Don't blame the medium. Instead, change your response so that they stop expecting your time.