> How does email not have the exact same issues? Chat and e-mail have entirely different dynamics. Most people use chat as rapid-fire communication. Most peopl

> How does email not have the exact same issues? Chat and e-mail have entirely different dynamics. Most people use chat as rapid-fire communication. Most people write e-mail with at least some thought and structure before hitting send. Think sentences versus paragraphs. You also pick the audience from the start when you fill out the "To" field. With Slack, it can be hard to narrow the audience of a conversation unless you go to private messages (which will be lost to search) or go to threads and only ping the people who need to see it (which is what this article is proposing as their solution)