What I mentioned in the parent comment is the top-down part of the strategy. The other side is the bottom-up leadership by example as mentioned elsewhere in thi

What I mentioned in the parent comment is the top-down part of the strategy. The other side is the bottom-up leadership by example as mentioned elsewhere in this thread. Someone asks you for help, you point them to a doc and ask if they still have questions (and update the doc if they unsurface any gaps). If the doc doesn't exist you quickly create it and iterate.