5 ms·
Old style - an "intranet" wiki that is linked to from the main internal company page. No orphaned articles - each needs to fit in the hierarchy somehow that is
by hdjjhhvvhga 5y ago
Old style - an "intranet" wiki that is linked to from the main internal company page. No orphaned articles - each needs to fit in the hierarchy somehow that is obviously quite flexible. Searching is easy and gives instant results. As opposed to the current version of Google, you can use search operators and they work as expected. Because managers embraced it and encourage their reports to (actively) use it, it works - most of the time.
The biggest challenge is outdated information: since the responsibility is shared, sometimes I come across articles that haven't been updated since 2011 - for example, because somebody left, and I see some bits aren't up to date anymore. But I feel uneasy about deleting the article or just doing anything about it unless it's one of "my own" or directly related to my department. But in spite of that, I think it's working quite well overall. I used Confluence in another company and it felt too invasive and in the end nobody used it.
- hifikuno 5y agoUnfortunately I think we are stuck with Confluence. I don't have the sway to change software. To help with finding things we are using a slightly modified implementation of the Johnny Decimal system (https://johnnydecimal.com https://johnnydecimal.com). That's one of the news things I have implemented. I like the idea about no orphaned articles, I think we have a few of those that need to be placed somewhere. Pointing out that responsibility thing is good, I'll have to make sure that we change our attitude a bit towards that.
- dv35z 5y agoBeen checking out Johnny D. What are some of the parts you have modified & why?
- hifikuno 5y agoThe only thing we have really modified is the number of buckets allowed on the second tier from 10 to 100. So instead of having a number like 14.21, we'd have 104.21. The main reason is we have a category specifically for long term projects, and I imagine that we will quickly go over our ten allowed buckets for that. That's pretty much the only reason we've increased the number of buckets on the second tier.