You may have meant to talk about humans in general, but the context here is Microsoft. Your claim that Microsoft has very rarely acted against the interests of

You may have meant to talk about humans in general, but the context here is Microsoft. Your claim that Microsoft has very rarely acted against the interests of users on purpose is in need of supporting evidence, as the general sentiment on this social news site is that this is not the case. To your question: Steve Mann has some interesting thoughts about how being a part of bureaucracy makes it easy to do evil. This is not a new idea: any discussion of collaboration in WW2 Europe will bring up similar themes. Do you think humans who are acting at the behest of an impersonal corporation are intrinsically good in that context?