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Browsers accurately render the fields of the cert for your current website session in a debugging view; that’s the best I can say. That is technically a “UI” bu
by snowwrestler 5y ago
Browsers accurately render the fields of the cert for your current website session in a debugging view; that’s the best I can say. That is technically a “UI” but it does nothing for most users.
Click on the lock in Chrome. It shows you the domain name. There’s no reason it could not read the cert fields and give you the parent org name and where it is registered. As opposed to clicking twice more and pulling those fields out of dozens of technical fields. It doesn’t pull the human info out, for a human to look at easily.
Or take a look through your browser history. Is site metadata logged with each entry? Can you look back at what the browser logged from the cert or network data when you visited a site last month? Is there a nice UI to help you find the problem site and package that info up so you can send it to someone else?
Browsers suck at safety UI in general. Let’s say I do find a phishing site. Where is the button to “report a problem with this site”?
Chrome has a screen to report browser bugs; in Firefox “deceptive site” is the last item in the help submenu. Compare to the prominent “report spam” button in email clients or the report features of social media.
Even if browser providers don’t want to take these complaints, the browser itself knows the domain registrar, DNS provider, and host for every website I visit. Each of those is a company that should have a process to handle abuse complaints. Registrars are required to supply abuse contact info in WHOIS. The browser could give me a nice UI to make use of that info.
- lazide 5y agoHow is that materially different than the traditional difficulty in pulling up any official record on a corporation for instance? If anything, it seems way easier? It also isn’t showing a potentially overly sure view of who the cert is really registered to for everyone. Could it be made easier? Sure. But most folks aren’t going to be able to usefully process that information anyway. There are a ton of ways of making Whois information look plausibly like it’s owned by a bank when it’s not.
- snowwrestler 5y agoYou don’t need the official corporate record to file a complaint, you just need enough info that someone else can look it up. If you get food poisoning, you just tell the city the name and address of the restaurant. They take care of figuring out who is legally responsible. Of course you don’t have to go to a restaurant; you can buy burritos from a guy in an unmarked van by the river. But we understand that in doing so, we’re taking on more risk than going to a restaurant in a storefront. That was the idea behind OV and EV certs: give businesses a tool by which they could overtly make themselves more accountable to consequences. Like leasing space and opening a storefront. > There are a ton of ways of making Whois information look plausibly like it’s owned by a bank when it’s not. You can’t affect the WHOIS fields where your registrar lists their own contact info, like abuse@godaddy.com, 480-624-2505.
- lazide 5y agoWhat database/records do you think the cops check when you call in a complaint? You can call in a complaint about a bogus website to them too, and it’s even easier to figure this out? (From being familiar with those databases) The issue is that unlike someone with a physical presence in a specific place which makes someone vulnerable to being physically arrested, the internet makes it easy to do something that would otherwise result in that consequence from a place where that consequence is impossible. And no amount of traditional records and ‘call the cops’ type processes are going to address that. And no amount of extra visible information somewhere in a place that will be overwhelming and ignored is going to fix it either. Cops are about physical restraint (generally), aka ‘arrest’, which is the only proven ‘lowest common denominator’ way anyone seems to have figured out to ACTUALLY stop someone from doing something. You take them physically, put them in a cell where they can’t access anything but the things you hope they can’t abuse, and hold them until another resolution is figured out or you have to release them anyway. To avoid problems like a random cop in rural Arkansas from going to Washington and arresting the president, the area different police are able to do this in is restricted, various rules and laws, etc. further restrict when, where, and how they can do it, etc. Fundamentally that means most cops are helpless in this scenario unless said bogus website scammer is dumb enough to scam people in his same town/city/state/whatever. And unless everyone takes a ‘scam unless proven innocent’ approach which pretty fundamentally breaks the internet’s usefulness, CA signing and the like doesn’t really solve any of that problem, no matter how accurate the information is.
- xg15 5y agoSo what is the solution then? On the one hand, we're supposed to trust no one on the web, on the other hand the web is only useful if we're effectively trusting everyone (except the most obvious scammers). So how do you verify trust on the web?
- lazide 5y agoRight now we have no solution, we’re relying on ‘mostly works’ real world stuff to stop the biggest scams, and lots of small scammers are running around scamming lots of people and not being punished for it. If someone does a big enough scam on a big enough target (like a crypto ransom on a major oil pipeline), they’ll get the attention of someone who can ‘bend the rules’ enough to make their life hell and get you anyway, no matter where you are. But that doesn’t stop them from ruining a ton of people who aren’t that noticeable. Because those people aren’t noticeable, it’s also a lot of value that can be extracted that way, which makes the problem worse. Most people currently consider it working well enough to be better than the alternatives based on overall numbers. however as the scam economy develops, which it has been doing, something is going to break. it’s not going to go in the direction of random police officer in Vietnam, Nigeria, or Russia arresting his buddy (no matter how solid the evidence looks) because someone in the US wants it to happen. Think what happened with email and spam in the late 90’s - up until that point, spam filtering was a niche thing only nerds did. Then it got to the point email was useless without it, and thankfully for email, spam filtering worked and the providers provided it. Phones, phone providers haven’t been interested in, so except for some business cases almost no one uses phones directly any more (it’s texts or everything to voicemail first or whatever). So no idea how this is going to go - curated marketplaces for anyone online? Federal/EU Gov’t certs to do business online? ‘Great firewalls’ to keep the scammers out/limit traffic to where it can be policed? Consumers bailing on online purchases except for specific already known and ‘trusted’ names?