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They did a similar thing to me. They even added on fraud during my CC dispute as the cherry on the top. But I don't have a large social media following so I'm
by treis 5y ago
They did a similar thing to me. They even added on fraud during my CC dispute as the cherry on the top. But I don't have a large social media following so I'm just out my $700.
- gowld 5y agoSue them in small claims court. They won't show. you'll win by default.
- treis 5y agoWhich gets me nothing without a way to collect. And is not practical due to arbitration clause and service issues.
- nouveaux 5y agoSimply going through the process of a small courts claim will likely get your money back. They will not send a lawyer to the small claims court hearing and they will settle. Even if you make a bunch of mistakes with your small claims process, the court will never review it before the hearing. Newegg will not have their lawyers spend time dealing with your mistakes. Send a demand letter and if they don't respond, do the small claims court paper work. The hardest part is serving Newegg a notice. You can pay a professional to serve the paperwork. If you're willing to stick it to them, you will very likely see your $700 + fees. Most people won't do it because they feel intimidated or can't be bothered with the work.
- treis 5y agoHave you actually done it? Either way, this was 5 years ago and beyond the SOL
- yummypaint 5y agoIt seems like credit card chargebacks are designed for exactly this situation.
- treis 5y agoI did and Newegg committed fraud during the process. Newegg responded to my dispute saying they had no record of me returning the item despite tracking and e-mail confirmation that they received it.
- yummypaint 5y agoThe credit card company will accept your paper trail. They can check with the shipping company. The fact they lied about it should make it even more clear-cut.