2 weeks ago I contacted Amazon because a delivery reached the estimated time and was marked as possibly lost. Because the order was split into 2 deliveries half

2 weeks ago I contacted Amazon because a delivery reached the estimated time and was marked as possibly lost. Because the order was split into 2 deliveries half which arrived and the other half lost, they couldn’t create a new order. So they refunded the missing items and delivery costs. Reordered and arrived in 5 days. First time in like 10 years I’ve had to contact support and was happy!