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Perhaps one of the worst parts, which I haven't seen mentioned here yet: GamersNexus eventually managed to get the motherboard back, and took a look at it. No
by Jap2-0 5y ago
Perhaps one of the worst parts, which I haven't seen mentioned here yet:
GamersNexus eventually managed to get the motherboard back, and took a look at it. Not only was it in terrible condition, there was an RMA sticker from Newegg to Gigabyte (the manufacturer). Gigabyte told Newegg it was broken and offered to repair it (for a price); Newegg refused, and then still sold it anyway.
(Actually, looking again, this is mentioned in the article, but it bears emphasis.)
- freeAgent 5y agoEven crazier is that Gigabyte offered to repair it for $100, but Newegg refused and later sold it for $500.
- albio 5y agoWe don't know Newegg's margins. Perhaps the board cost them $450 in the first place so paying $100 to repair it so that they could sell it for $500 wouldn't make sense.
- mijoharas 5y agoI mean, it would make sense. You have a broken product. You may have already spent 450$ to get it, but that's sunk cost. You have 3 options: 1. you pay $100 dollars to have a working product (you can sell it for $500). 2. you can engage in fraud and sell this broken product. 3. you write off this loss. if you discount committing fraud, then the 100$ repair fee definitely makes sense.
- freeAgent 5y agoYes, unless they thought the probability that they'd be able to sell the board for $500 was less than 25%, it would have made sense to pay for the repair.